Check Out our 5 Star Reviews!

 
 
 
 
  EXCELLENT  
  
 Based on 260 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sasagu Tomioka (Sam) 
 
September 9, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding experience with Pete at 821 Collision. Our 2023 Lexus ES 300h Ultra Luxury was hit by a pickup truck while parked in a parking lot, which was an incredibly frustrating and stressful situation to deal with. Pete was an absolute professional and a true advocate for us. Given the advanced tech and build of the Lexus, we wanted a shop with Lexus certification, and 821 Collision delivered. When navigating the insurance process became complicated, Pete kept us informed every step of the way. His transparency, regular updates, and guidance through the insurance back-and-forth gave us immense peace of mind. It’s rare to find an auto body shop with this level of integrity and customer care. Highly recommended!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Barry 
 
September 4, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional, caring, CLEAR explanations - and my truck returned on time, looking like it did before it was rear ended.  Could not be happier with the end product or the service.   A Five Star Team (wish I could give more) !      Just was back ... the rear window was leaking.   Dealer had the truck for over 4 months could not help.   821 repaired the leaking window, replaced the moldy carpets and gave the truck back in ONE WEEK.   These guys are the ROCKSTARS of their business.  CANNOT RECOMMEND HIGHLY ENOUGH.  They are people of their word, and their work is world class.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cynthia Ferraro 
 
September 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Unfortunately I believe this is my third time using 821 Collision ( Peter Kelly ) I cant speak highly enough about this place. Pete takes everything 100% serious and treats people with respect! Now about the WORK,  HANDS DOWN 1 & Only... Exceptional quality service. I sincerely hope I don't need to go back but if I do, i'm coming back to 821 ...TY FOR EVERYTHING
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rachel Lee 
 
July 30, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I brought my car here for repair after an accident. The insurance company ended up declaring the vehicle a total loss. Pete and Ken were incredibly communicative throughout the process and helped me work through nightmare that is dealing with an insurance company. I appreciated all of the help throughout the process and would recommend them!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Johnny Covello 
 
May 8, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I would highly recommend 821 Collision. Pete took care of me like family. High quality work done the right way. Pete was also very knowledgeable and helped with the insurance side of things.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Erwin Armijos 
 
April 28, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service, Peter is very thorough and helpful
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ammar Mohamed Ali 
 
April 25, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience with 821 Collision after my Lexus ES 350 was involved in a hit and run accident.
Because the car is a Lexus, I wanted a Lexus-certified body shop, so I checked the Lexus website and found only a handful of certified shops in New Jersey. 821 Collision stood out as one of the highest-rated, so I called them. Pete took my information, called me back, and was very honest from the beginning. He told me he could not take the car immediately because the shop was busy and he does not like to take too many cars at the same time. He explained that he prefers to do the job carefully and precisely, which I respected.
When he was ready, he told us to bring the car in and even helped organize the rental through our insurance, including having the rental office send a car to pick us up from his shop.
At first, the damage looked like small dents, scratches, and scuffs on the fender and bumper, but Pete and his team did a very thorough inspection. They disassembled the affected areas, checked underneath the visible damage, inspected the safety components, sensors, headlights, and the wheel/rim area. My car has expensive Lexus triple-beam headlights and advanced safety features, so I appreciated that they took the time to make sure everything was repaired correctly and safely.
Pete was an excellent communicator from start to finish. Once he received the car, he handled the insurance process, completed the supplemental work with insurance, and ordered OEM parts directly from Lexus. The car was put back together to Lexus standards, the color match looked excellent under the light, and everything felt solid and factory correct.
When we picked up the car, Pete explained everything clearly and the car was cleaned and ready. This shop is not the cheapest, but the quality, professionalism, communication, and attention to detail are worth it. Pete and his team deserve their reputation as one of the best body shops in the area.

I highly recommend 821 Collision if you want the job done the right way.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dianne Chiurazzi 
 
March 19, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Pete did a great job from beginning to end very helpful and informative.You can trust them. I highly recommend!